Excellence in Customer Service

This award acknowledges a business that has a demonstrated track record of Excellence in Customer Service. The winner will have effectively shaped their success by delivering outstanding growth and development through a focus on excellent customer service over the past two years/24 months.

ENTRY CRITERIA

To be eligible for this category, the entrant’s business must be based within the Tweed Shire at the time of entry. The entrant and their employees must not be a judge in the 2024 Tweed Business Awards program.

This award will be judged based on the following criteria:

Name of Business:
Industry:
Number of employees:

QUESTIONS

Provide an overview of your business/organisation, highlighting your vision and customer service philosophy. Maximum word count: 300
Tell us what sets you apart from your competitors when it comes to exceptional customer service. Maximum word count: 400
Outline how you measure customer satisfaction and how you ensure consistency in customer service delivery. Maximum word count: 400
Outline how the delivery of exceptional customer service has impacted the growth of your business, your revenue and your ability to attract and/or retain staff. Maximum word count: 400
Tell us how your outstanding service has impacted the broader Tweed community, including any existing or proposed collaborations or initiatives with other local businesses. Maximum word count: 300