Excellence in Retail & Personal Services

The Excellence in Retail & Personal Services Award recognises a business who demonstrates outstanding service, has a point of difference in their marketplace and has made a significant contribution to the local economy.

This category is open to businesses selling food, fashion, homewares, hardware, home improvement, pharmacies, pet supplies, bottle shops and all other types of retail operations, plus hairdressers, barbers, beauticians, makeup artists, manicurists and other personal services.


To be eligible for this category, the business entrant must be trading within the Tweed Shire. You must not be a judge in the 2024 Tweed Business Awards program.


  1. Provide a brief overview of your business and why you are submitting an entry into the nominated category. Maximum word count: 350
  2. Detail what your business goals and key milestones were for the previous 12 months and how you achieved all or part of them. Maximum word count: 300
  3. Provide an overview of the key features of your business plan including goals, strategies and projected outcomes for the future. Maximum word count: 300
  4. Describe why your product or service offering is unique within your industry and differentiates your business from competitors. Maximum word count: 400
  5. Demonstrate how your business contributes to the local economy in the Tweed region. Maximum word count: 400
  6. Outline the key challenges your business has faced over the past 12 months and explain how you have managed the impact of these challenges on your workforce and external stakeholders, as well as the impact they have had on your strategic direction. Maximum word count: 400